Shipping policy
Processing Time
- Orders are typically processed within 2–3 business days after purchase. During peak seasons or promotional periods, processing times may be slightly longer.
- Custom or made-to-order items may require additional processing time, which will be noted on the product page or communicated to the customer beforehand.
Shipping Methods & Delivery Times
We partner with trusted carriers to ensure your order arrives safely. Most orders arrive within 3–8 business days depending on your location. Free shipping is available on orders over $35.
Please note: Delivery times are estimates and may vary due to factors outside our control, such as weather or carrier delays.
Shipping Rates
- Shipping costs are calculated at checkout based on the weight of your order and destination.
- Free shipping promotions, when available, will be automatically applied at checkout if eligible.
International Shipping
Currently, we only ship within the U.S. If you’re outside these areas, stay tuned—we hope to expand soon!
Order Tracking
Once your order ships, you’ll receive a tracking number via email so you can follow your package’s journey.
Shipping Issues
If your order arrives damaged, incomplete, or doesn’t arrive within the expected timeframe, contact us at hello@thedarlingarden.com. We’ll work with you to resolve the issue quickly.